Terms of Service

**Effective Date:** 4/30/2026

1. Overview

Medrier ("Company," "we," "our," or "us") provides specialized medical courier and logistics services, including the secure transportation of laboratory specimens, pharmaceuticals, and regulated medical materials.

We are committed to maintaining the privacy, security, and integrity of all information handled through our website and operations. Our practices are designed to align with healthcare industry expectations, including applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA).

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2. Information We Collect

A. Information You Provide

* Name

* Email address

* Phone number

* Organization or facility name

* Service request or operational details

B. Automatically Collected Information

* IP address

* Browser type

* Device information

* Website usage and interaction data

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3. HIPAA and Protected Health Information (PHI)

Medrier operates in a manner consistent with HIPAA requirements and industry best practices for safeguarding Protected Health Information (PHI).

**Important:** This website is not intended for the transmission of PHI.

* PHI must only be transmitted through secure, approved communication channels

* Medrier supports execution of Business Associate Agreements (BAAs) with qualified clients

* All personnel are expected to follow confidentiality and data protection protocols

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4. How We Use Information

We use collected information to:

* Coordinate and fulfill courier service requests

* Communicate with healthcare clients and partners

* Maintain operational efficiency and service reliability

* Improve website functionality and user experience

* Support compliance, security, and audit requirements

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5. Data Sharing and Disclosure

We do not sell or rent personal information.

Information may be shared with:

* Authorized service providers supporting operations (e.g., hosting, analytics)

* Regulatory or legal authorities when required

* Internal personnel on a need-to-know basis

All data handling is performed in accordance with reasonable security and confidentiality standards.

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6. Data Security

Medrier implements administrative, technical, and physical safeguards designed to protect information integrity and confidentiality, including:

* Controlled access to systems and data

* Secure communication practices

* Ongoing operational safeguards

While we take reasonable precautions, no system can guarantee absolute security.

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7. Cookies and Tracking

We may use cookies and analytics tools to:

* Understand website performance

* Improve user experience

Users may disable cookies through browser settings.

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8. Your Rights

You may:

* Request access to your information

* Request corrections or deletion

* Opt out of communications

Contact: Help@Medrier.com

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9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

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