Terms & Service
1. Acceptance of Terms
By accessing or using Medrier services, you agree to these Terms.
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2. Nature of Services
Medrier provides medical courier and logistics services supporting healthcare providers, laboratories, and government entities.
Medrier is not a medical provider and does not offer medical advice or treatment.
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3. Healthcare and Government Client Alignment
Medrier operates with procedures designed to meet the expectations of healthcare systems and government agencies, including:
* Support for HIPAA compliance requirements
* Ability to enter into Business Associate Agreements (BAAs)
* Adherence to chain-of-custody handling practices
* Secure and time-sensitive transport protocols
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4. Client Responsibilities
Clients are responsible for:
* Proper packaging and labeling of all materials
* Compliance with applicable laws and regulations
* Accurate documentation
* Ensuring materials are safe and ready for transport
Medrier does not verify contents and is not responsible for improperly prepared shipments.
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5. Chain of Custody
Medrier maintains handling procedures designed to support documented chain-of-custody processes, including controlled transfer of materials between authorized parties.
Final responsibility for documentation accuracy remains with the client.
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6. Service Reliability and Delays
Medrier strives for high reliability and timely delivery. However, delays may occur due to:
* Traffic or infrastructure conditions
* Weather events
* Mechanical issues
* Other unforeseen circumstances
No guarantee of uninterrupted or delay-free service is provided.
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7. Limitation of Liability
To the fullest extent permitted by law:
* Medrier is not liable for indirect or consequential damages
* Liability is limited to the amount paid for the specific service
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8. Indemnification
Clients agree to indemnify Medrier against claims arising from:
* Improper client packaging or documentation
* Regulatory violations by the client
* Misuse of services
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9. Payment Terms
Payment terms are defined in separate agreements or invoices. Late payments may result in fees or suspension of services.
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10. Intellectual Property
All content and branding are the property of Medrier and may not be used without permission.
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11. Termination
Medrier reserves the right to refuse or terminate service at its discretion.
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12. Governing Law
These Terms are governed by the laws of the State of Indiana.
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13. Contact Information
Email: Help@Medrier.com
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Revised 5/1/2026 - All Rights Reserved
MEDRIER - 2026